India Tours

Sent: Wednesday, February 11, 2009 1:51 AM
To: Shweta Seth
Cc: Rebecca Sloan

Subject: RE: Greetings from Compass India!!!

Shweta,

I’ve been meaning to write to thank you for all to did to make our trip possible, but have gotten distracted with away from it each time I sat down to type out a note.  We are happy to supply a comment for Compass as we truly could not have managed the trip without you. 

 “Although we have traveled as a family internationally several times, planning our trip to India quickly became an intimidating exercise.  Once we found Compass India, however, the stress and uncertainty associated travel in India quickly dissipated. They allowed us to customize our itinerary and select options from their informed selections of stops, sightseeing and hotels.  It was very comforting knowing that we would find things as represented once our trip got underway.  Two things were especially rewarding in our dealings with Compass.  One, the car, driver and tour guides were all beyond expectations.  While planning, we felt like this was really extravagant, but once we got there it proved to be a necessity.  We learned so much and were able to focus on all the beauty and fascination of India and not how to get to the next stop.  Secondly, when faced with a 12+ hour train delay, which turned out to be a canceled train altogether, the Compass Team went to work and found a solution that resulted in virtually no delay and more importantly no missed stops on our itinerary.  Had we been on our own, I’m sure we would have blown two of our 16 days in country, not to mention the likely divorce proceedings that would have followed from all the stress and venting!  Joking aside, having Compass and their team looking out for us, allowed us to enjoy being together as a family in one of the most enriching environments possible, creating memories that we will cherish for the rest of our lives.”

“Compass was great!  Just the right level of assistance and care…there when you need them, close at hand when you don’t.  They made our trip to India more than we could have hoped for”

I hope those comments help.  Not for your web site or marketing efforts, but I want to make special mention of the driver and tour guide we had for 12 of the 16 days.  Meenu, our drive, was more than we could have ever hoped.  He was focused, attentive, and skilled.  We never doubted his ability to negotiate every possible object on the road way, animate or inanimate!  He was also just a wonderful person with a great personality and sense of humor that we enjoyed throughout the trip.  Surendra, our guide, was so far beyond belief, we must say thank you to whoever assigned him to us.  He was so well informed, so helpful, so unobtrusive and such a wonderful person that we felt as though he was and is a member of family.  We witnessed so many other guides that just didn’t seem to be of the same caliber and could not have imagined spending 12 days with them.  With Surendra, and Meenu, the 12 days flew by and we never once grew tired of their company.  Please pass these comments on to the person at Compass that coordinates the drivers and guides so they know how special each of them are.

Well, we only saw a small part of India, so hope to find time to return.  We’ll certainly be in touch if/when we do.

Regards,
Charlie Sloan & Family