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Commendations
September 05, 2007
HI Varsha,
We would like to thank you and all your collegues for the great support you gave us in organizing our tour in Rajasthan, Mumbai and Kathmandu. I do travel a lot and, based on my experience, you and all Compasstour people are really the best travel agents I ever met! A special thank from all the four of us to Mr Beer, our driver:he was really helpfully, very collaborative and always on duty, he did a fantastic job! We are now thinking to visit soon South India and Laccadive Islands,as soon as we have the dates for our trip we will contact you again. We wish you all the best,
Elisabetta, Giuseppe, Cristina and Luca
ITALY
Email : elisabetta.vilizzi@libero.it
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August 16, 2007
Dear Durjay,
I can sum up our experience in three words, EXCELLENT, EXCELLENT & EXCELLENT. Durjay's services, assistance with hotel choices, drivers, etc. were perfect. We are thinking of another India holiday this fall and would use Compass holidays.
If you need any further information please feel free to contact me.
Regards
Lawrence Cohen Cohen & Chasse
CANADA
Email : lcohen@bellnet.ca
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April 16, 2005
Hello Durjay,
Few words to give you congratulations for your work and this of your team during booking and our tour in India.
We have appreciate - now and later - your cook book.
I hope we have the chance in the future to go back in your beautiful country and work again with you.
Thanks again!
Philippe Duquaine / Wavre
BELGIUM
Email : info@onetime.be
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March 15, 2007
HI Varsha,
How are You and Your Family?
I am now in Italy, because I stayed some weeks in Emirates and USA,and so now I wish to extend to you my best thanks and thoughts to You and Your Comany. Yes Compass was for me and my wife a great support for my first experience in India,and now I appreciate more the good service and organization that I had known.Infact all was very interesting and agreeable in this holiday. Well,because on may or june,a company, here in Italy, with me will come for business ,and may be they'll need for some organization .If it is ok do you support them?
Thank You very much
My best Regards
John piola
ITALIAN
Durjay:
Larry and I very much appreciate your offer to repay us the amount we spent on Mr. Rajinder. It means a lot to us that you are willing to reimburse us this amount, but we are very satisfied with the prompt manner in which you responded to our concerns and followed up with Mr. Rajinder. That's what we were hoping for in bringing this matter to your attention. While we appreciate your offer to compensate us, we would like to graciously decline the offer as we consider the matter resolved. Rest assured, that we had a wonderful trip and we will definitely travel with Compass should we visit India again. We have also highly recommended Compass to friends and family who have asked us about our trip.
Thank you for your graciousness.
Client Name : Marianne and Larry DeMers. (UK)
Year : 2006
E-Mail : thedemers@hotmail.com
Dear Durjay,
It´s been quite a long time since our trip to India finished, and we owe you some feedback. We´ve been prety busy until the moment since just before our trip started, we had moved to a new house. Now life is becoming normal.
I hope you all are fine, and we expect no relatives or friends of yours have been affected by the bombs in Mumbai. We were shocked when we heard the news. Our mind was full of thoughts and feelings similar to the ones we had here in Spain with the 11M attacks at Atocha train station.
Coming back to the trip. We must say we had a wonderful time in India, and you and your team made a great work. Everything run accordingly and we made the most of our stay. Something I considered highly important was the driver, and I have only good words for Shingara. He was absolutely perfect, always in a good mood, willing to go wherever we planned different from the scheduled tour. He contributed a lot to having a great tour.
With regards to the guides, I must say they were all good, but there was one whom we considered exceptional. The guy who guided us in Jodhpur. Absolutely fabulous!!! I guess he is one of those guides you can follow during a whole trip. Very nice person and very professional. When we have friends coming to India, or if we come back again, we will ask you for this guy, for sure.
We were a little bit disappointed with the guy who toured us in Udaipur. He took us to a very expensive miniature shop and we decided not to buy anything. That same day later in the afternoon, he followed us to see where we were buying things, and the day after during the trip he asked us for an explanation. We didn´t expect that treatment. We did not pay much attention to that but I guess you´ll need to be careful, because it was an uncomfortable situation for us and I guess there was no need for it. From the point of view of the tour I must say he did a very good job, very interesting explanations and very good spoken Spanish.
Our trip to Agra was a little bit stressfull, I know this is in part my fault, because I try to concentrate as many things as possible in a trip. I guess it would have been better if we had gone to Agra by train instead of by car. It took us a very long time and left us with not much time to visit monuments. We had to decide which visits to skip, and that´s hard when you´ve come from so far away to visit a country. Maybe you can think of this for some other trips of people.
There was a hotel we did not like at all. The one in Jaisalmer. It was abandoned and the people at the front desk were not very helpful or nice (the staff was very good, as everywhere in India). Just in case someone else asks you for it.
I guess these are the only things I would highlight, for the rest, the trip was excellent and we keep on looking the pictures we took once and again. Absolutely wonderful, Durjay! Great work you and your people did. We loved everything we saw, we loved the people, the chaos, the traffic, everything. You have a wonderful and huge country and the best thing is that you are making it accessible to foreigners like us at all its best. It was great to see your people at the airports, at the hotels, never feeling alone or insecure. I know a colleague from Daniel has contacted you in order to organise his trip to Calcutta. We´ve been publicising your company all over because we had a great experience, and we would like our friends to share that too.
Next time we visit India we would like to go to the South - Kerala and the backwaters. We have no dates but I´m sure I will contact you again!
Feel free to provide our e-mail address to give feedback to other travellers from Spain. We will be glad to share our wonderful experience with other people so that they take Compass to plan their tour.
Thanks for everything once again!
Our warmest regards
Client Name : Virginia & Daniel (Spain)
Year : 2006
E-Mail : VIRSAN1@terra.es
Dear Durjay,
I returned from New York last night and I am now in the office working very hard after the wonderful holidays.
I want to thank you for all the arrangements you did for us. We enjoyed very much our trip to India and a good part of the reason was because of all the assistance we got from you and the people at Compass.
We received the US$150 refund from the driver in Mumbai.
Have a wonderful 2007 and the best for you and your family.
Client Name : Maria Teresa San Roman (Mexico)
Year : 2007
E-Mail : tsanroman@iielatinamerica.org
Dear Sir,
Now we are nearly one week at home and I would like to say: Thank you very much for organising our tour through Rajasthan.
We liked the Heritage Hotels you have chosen for us. Sometimes they were just great, sometimes there was not the expected level (Pushkar and Mount Abu). Deogarh is for elder people exhausting, because to go to the restaurant we had to climb 153 steps!
Our driver Kuldeep and his help Balseet were excellent, very cautious and no minute we were afraid of his driving, even there was much traffic and two-way traffic.
Mr. Surinder Malik was a good guide and took care of us. In every situation, he helped us. whether we need in restaurants to chose menus or buying medicaments.
We will not forget our guides we had in Fathepur Sikri, Jaipur, Jodhpur and Jaisalmer. They all know the history of their monuments and we learnt many things.
We can warmly recommend all persons, who “took care of us” and who gave us also the feeling being a welcomed guest.
Of course we will recommend you and so I’m sure that some friends of us will also organise their India tour with your Travel Agency.
Thank you Mr. Durjay Sen Gupta and thank you Mr. Pury.
With our best regards and good memories of Rajasthan
Yours
Client Name : Franz, Rita, Severin and Teresa Mairinger (Germany)
Year : 2006
Just wanted to say Thank You for a fantastic holiday. Mrs Brown and I enjoyed every moment ...all the hotels were superb and everything was very smooth...no glitches anywhere. You did a great job of planning and organising everything. Also a big Thanks to our driver Vinod who is a delightful young man. His driving was careful and he is efficient and always on time. Really a pleasure to have with us. I know Mrs Brown is thinking to return again in the spring and I have also recommended you to another friend of mine...Mrs Geraldine Boss, who is interested to make the same trip as we did. I am sure she will be in touch very soon.- Once again, many many thanks and we will certainly continue to use our company next time we visit India.
Very Best Regards
Client Name : Barbara (USA)
Year : 2006
I just wanted to drop you an email to say how impressed I was with the highly professional and organised way Compass tours conducted our holiday. Everyone we met and who helped us was outstanding, including the very charming driver we had for the three days from Jaipur to Deli. The Hotels were also excellent with the 'lake Palace' and 'The Park' being the best.
All in all we had a wonderful time, and memories that will stay with us a lifetime.
Many thanks,
Client Name : Lee Rees-Oliviere.UK
Year : 2006
E-Mail : Lee.Rees-Oliviere@uk.tesco.com
We have now returned from our Rajasthan tour and must thank you and Compass for the excellent organisation that we encountered. In each a city a company representative met us and the guides in all cities were fabulous. The drivers were both friendly, courteous and more importantly, safe! The hotels were excellent althought the Taj View in Agra did not quite meet up with its sister hotels standards and service. I will pass on yours and the Compass's details to our corporate travel section for inclusion in their database and will happily recommend you to my friends and fellow travellers.
Looking forward to returning to India! (Maybe Kerala?)
Kind regards
Client Name : Deirdre Roosen (AUSTRALIAN)
Year : 2006
E-Mail : caladia50@yahoo.com.au
Thanks for arranging the tour - everything went well and we had a most enjoyable time !
Could you please e-mail me an official receipt - I need this to complete my expenses.
Many Thanks indeed!
Best Regards,
Client Name :Tim Lacey (UAE)
Year : 2006
we are safely and happy of our tour here again in Italy. This is to thank you about the excellent services of Compass and your attention. We are having and sharing with friends nice memories of India. Daniela is going to write a report about our tour on an Italian blog and we will inform you about that.
All the best wishes,
Client Name : Mauro and Daniela(ITALIAN)
Year : 2006
E-Mail : mauro.salvemini@uniroma1.it
We just wanted to let you know what a wonderful time we had in India. It was very difficult to come back and start working again :) And we have already started spreading the news about Compass. People are starting to get in line and we can't wait to plan our next trip to India. We had a great driver and guides. Please give our best to everyone who worked so hard to make this a memorable trip for us. Now you have two more friends from Turkey and hopefully that number will keep increasing as years go by. See you soon.
Sincerely,
Client Name : Burcu & Omer(TURKAMENISTAN)
Year : 2006
E-Mail : burcuardali@yahoo.com
Thank you for the excellent service you all provided to my tour participants on our recent South India tour. It was greatly appreciated by all. You went out of your way at times to make things work. We also appreciated the expert help in Madurai. Luke was an exceptional guide to the temple and you can send him my compliments. We got along fine in Bangalore as well. I will certainly call upon you again for help with my tours and travel needs.
Sincerely yours,
Client Name : Alice Clark(UK)
Year : 2005
Hope all is fine. Heard there were some heavy rains in India the last couple days. We, my husband and me, wanted to let you know that we truly enjoyed the tour, it was a memorable trip. We will definitely be recommending it to our friends. And looking forward to coming back for another trip.
Thanks,
Client Name : Mamta Hathiramani(UK)
Year : 2005
E-Mail : sjymamta@yahoo.com
Just a quick note to say how much we enjoyed our holiday in India. Myself, wife and two boys very much enjoyed your country and hope to return one day soon. All of the arrangements were excellent and the tour went like clockwork. The drivers (and their helpers) were terrific as were the Guides at each of the cities we visited. We were met at the airport and each Hotel by your representatives who were extremely helpful. All of the Hotels were also first class. I honestly cannot fault any part of the tour. Please pass on our sincere thanks to everyone concerned. Thank you also Shweta for your help and assistance. If you would like a reference at any time I would be more than happy to recommend your company.
Kind Regards
Client Name : Paul Burch (UK)
Year : 2007
E-Mail : PaulJBurch@aol.com
We have now been back almost 3 days. I just wanted to say a big "thank you" for a brilliantly organised trip. I shall write later in more detail but I thought that I should initially forward our grateful appreciation for a stunning wonderful holiday - as you said it would be.
Very best wishes
Client Name :Tony Gordon (UK)
Year : 2007
E-Mail : tonydazzle@aol.com
It has been two weeks since I have returned from my trip to India. I wanted to thank you and your company for having organized a splendid tour of your country. The service your company provided was first rate. I will not hesitate recommending your company to anyone who wishes to visit India.
Sincerely
Client Name : Paul Saint-Denis (CANADA)
Year : 2007
E-Mail : psaintde@justice.gc.ca