Delhi IGI Airport's Terminal 3 chosen as best airport in the country

According to a PTI report, despite the recent confusion and chaos due to delays in flights and baggage clearance, the plush new Terminal 3 (T3) of Delhi’s Indira Gandhi International (IGI) Airport has been judged as the best airport in the country, according to a new survey titled 'Airlines Preferences Survey' conducted by TripAdvisor.

Air travellers also voted Kingfisher Airlines as the best Indian carrier and Emirates Airline as best international airline. The T3 of IGI Airport stood ahead of Chhatrapati Shivaji International Airport (CSIA) in Mumbai and Hyderabad's Rajiv Gandhi International Airport (RGIA), in the survey, which was carried out in the past four weeks amongst 2,300 travellers across the country. 

Responses were sought about the airlines on parameters such as location coverage, in-flight comfort, airport service, on-time performance, in-flight food, cabin crew uniform and ambience. 

Dubai-based Emirates Airline emerged as the favourite airline among Indians travelling overseas with over 24 per cent of respondents electing it over Singapore Airlines which notched the second spot as 19 per cent respondents chose it. 

Despite its delayed entry in the international arena, Jet Airways secured the third place with 12 per cent of the respondents choosing the home-bred airline for international travel. 

Emirates Airline was also judged as the best international airline for ground handling, in-flight services, cabin ambience, comfort, location coverage and overall experience. 

Singapore Airlines was voted the best in the parameters of cabin crew, uniform and on-time performance. 

In the domestic market, Jet Airways was edged out by Kingfisher Airlines with over 32 per cent respondents electing Kingfisher Airline for its quality of in-flight service, airport service, cabin ambience, in-flight entertainment and food.

Low - Cost Carrier IndiGo was rated as the third best airline, while national carrier Air India topped the list of the least favoured airlines of the flyers (32 per cent), followed by GoAir (12 per cent), MDLR (9.48 per cent), JetLite (9.28 per cent), SpiceJet (8.87 per cent). IndiGo was judged the 'best domestic airline for value for money' by travellers. In the domestic sector, a large number of people preferred travelling by Low Cost Carriers (51.13 per cent) while the rest favoured their full-service counterparts.